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Papa Johns Franchisee Insurance

Insurance support for your Papa Johns locations, delivery exposure, and multi-location insurance needs

Running a Papa Johns franchise means managing a fast-moving pizza operation built around online ordering, carryout, delivery, kitchen equipment, food inventory, customer orders, workplace injury exposure, and daily service.

Your insurance should reflect how the restaurant operates. Papa Johns franchisees often need to account for delivery drivers, hired and non-owned auto exposure, workers' compensation, business personal property, buildouts, business interruption, cyber liability, employment practices liability, umbrella limits, renewals, claims, and coverage changes as locations are added.

Concklin Insurance Agency helps you review coverage for existing locations, delivery exposure, workplace injury exposure, employment-related claims, property, equipment, business income, renewals, claims, multi-location insurance alignment, and multi-brand franchise portfolios.


Why Papa Johns Franchisees Work With Concklin

30 Years of Franchise and Restaurant Insurance Experience

Concklin Insurance Agency has worked with restaurant and franchise businesses for more than 30 years. That experience helps us understand the insurance questions that can come up when you are renewing coverage, adding another store, reviewing franchise requirements, or managing coverage across multiple locations.

QSR, Pizza, and Delivery Program Knowledge

Papa Johns locations have insurance needs tied to quick-service restaurant service, pizza preparation, delivery, customer orders, workplace injury exposure, food inventory, kitchen equipment, and business interruption.

Concklin helps you review those risks as part of one insurance program instead of treating each policy as a separate item.

Support for Multi-Location and Multi-Brand Franchisees

If you operate more than one Papa Johns location, or if Papa Johns is part of a larger restaurant or franchise portfolio, Concklin can help review how the coverage fits together.

That may include renewal timing, business entities, property values, driver exposure, proof-of-coverage requests, claims history, and insurance planning for additional locations.

Family-Owned Support for Business Owners

Concklin is a family-owned insurance agency that works directly with business owners.

Our team takes the time to understand how your Papa Johns location operates, what requirements you need to satisfy, and how your insurance needs may change as locations are added or operations change.

Key Insurance Coverages for Papa Johns Franchisees

Your Papa Johns insurance program should be reviewed around the way the restaurant operates, including delivery, workplace injury exposure, customer orders, property, equipment, buildouts, business interruption, cyber exposure, and insurance alignment across multiple locations.

General Liability

General liability insurance helps protect the business from certain injury and property damage claims involving customers, vendors, delivery partners, or other people who interact with the restaurant.

For a Papa Johns location, this may include claims involving slips and falls, customer injuries, property damage, or incidents connected to the premises.

Workers' Compensation

Workers' compensation helps protect employees and the business when someone is injured on the job.

At a pizza restaurant, employees may work around ovens, hot surfaces, knives, wet floors, storage areas, and busy service periods. 

Excess Umbrella Liability

Excess umbrella liability can provide additional liability limits above certain underlying policies.

For Papa Johns franchisees, umbrella coverage may be reviewed when delivery exposure, customer traffic, lease requirements, auto exposure, business-owned vehicles, employee driving exposure, or multiple locations create the need for higher limits.

Cyber Liability

Cyber liability coverage should be reviewed if your restaurant relies on online ordering, payment processing, delivery platforms, customer communication tools, payroll systems, scheduling tools, vendor accounts, or point-of-sale systems.

A cyber event can affect orders, payments, payroll, vendor access, customer information, and daily sales.

Hired and Non-Owned Auto

Hired and non-owned auto coverage helps address business liability exposure when employees use vehicles the business does not own.

For Papa Johns franchisees, this is especially important when employees use personal vehicles for delivery. It may also apply to supply runs, bank deposits, or other business errands.

Business Personal Property

Business personal property coverage helps protect property used in the restaurant, such as equipment, supplies, furniture, fixtures, and inventory.

For a Papa Johns location, this coverage should be reviewed around the equipment and inventory needed to keep the restaurant operating.

Betterments and Improvements (Buildout)

Betterments and improvements coverage should be reviewed when the franchisee has invested in the buildout of a leased space.

This may include improvements made to the restaurant space, fixtures, finishes, and other property improvements that may not belong to the building owner but are important to the restaurant's operation.

Employment Practices Liability

Employment practices liability insurance can help protect the business from certain employee-related claims, such as discrimination, harassment, wrongful termination, or retaliation.

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Delivery Exposure

Delivery can be one of the biggest insurance concerns for a Papa Johns franchise.

Your drivers may use personal vehicles, company vehicles, or a mix of both. Orders may come through your own systems, online ordering platforms, or third-party delivery relationships. If there is an accident, injury, property damage claim, delivery-related claim, or platform dispute, more than one person or company may be involved.

Concklin helps you review the coverage connected to delivery, including hired and non-owned auto, commercial auto, workers' compensation, general liability, umbrella liability, cyber liability, and business interruption.

The goal is to help you understand how drivers, vehicles, ordering systems, delivery relationships, and income exposure are handled before there is a claim.

Additional Business Coverage Options


Commercial Auto

Commercial auto coverage should be reviewed if the business owns or leases vehicles used for delivery, manager use, supply runs, or other business purposes.

Group Health Programs

Group health programs may be part of the broader benefits discussion for franchisees with employees.

Key Person Life Insurance

Key person life insurance may be worth reviewing when the business depends on an owner, partner, or key leader whose death could create financial strain for the business.

Building Ownership Coverage

Building ownership coverage should be reviewed if the franchisee owns the building where a Papa Johns location operates.

Property ownership can create insurance needs that are separate from the restaurant operation itself.

Frequently Asked Questions


What insurance do I need for a Papa Johns franchise?

A Papa Johns franchise may need general liability, hired and non-owned auto, workers' compensation, excess umbrella liability, business personal property, betterments and improvements, employment practices liability, cyber liability, commercial auto, business income, and other coverage depending on the location and operations.

The right insurance program depends on delivery exposure, workplace injury exposure, employee driving exposure, vehicles, lease requirements, property values, equipment, sales, claims history, and whether you operate one location or multiple restaurants.

How much does insurance cost for a Papa Johns franchise?

The cost of insurance for a Papa Johns franchise depends on the number of locations, sales, payroll, delivery exposure, vehicles, property values, prior claims, lease requirements, coverage limits, and the policies included in the program.

A single location with limited claims history will usually be reviewed differently than a multi-location franchisee with higher sales, larger payroll, more drivers, more vehicles, and more complex coverage needs.

Do Papa Johns delivery drivers need special insurance?

Yes. Delivery driving should be reviewed carefully because personal auto policies may limit or exclude business delivery use.

If employees use their own vehicles for delivery, hired and non-owned auto coverage should be reviewed for the business. If the business owns or leases delivery vehicles, commercial auto coverage should be reviewed.

What happens if a Papa Johns delivery driver gets in an accident?

A delivery accident may involve more than one policy. The claim may involve hired and non-owned auto, commercial auto, workers' compensation, umbrella liability, or the driver's personal auto policy.

The answer depends on who owned the vehicle, whether the driver was working, who was injured, and what property was damaged.

Do I need commercial auto insurance if my Papa Johns drivers use their own cars?

Commercial auto insurance is usually reviewed when the business owns or leases vehicles.

If employees use their own cars, hired and non-owned auto coverage should be reviewed instead. Some franchisees may need both, depending on whether they use company vehicles, employee-owned vehicles, or a mix of both.

What insurance covers spoiled food after a power outage?

Spoiled food may be covered under certain property, spoilage, equipment breakdown, utility interruption, or food contamination coverage, depending on the policy and the cause of loss.

Refrigerated ingredients, prepared food, and other inventory should be reviewed because power outages, utility service interruptions, equipment failures, contamination concerns, and shutdowns can create inventory losses.

Can one insurance program cover multiple Papa Johns locations?

Multiple Papa Johns locations may be able to be organized under one insurance program, depending on the business structure, locations, carriers, policies, and coverage needs.

This can help align renewals, limits, entities, vehicle schedules, proof-of-coverage requests, and claims history across the business.

Can I insure Papa Johns and another franchise brand together?

In some cases, multiple restaurant or franchise brands can be reviewed as part of one broader insurance program.

This may help with renewal timing, property values, business entities, vehicle schedules, driver exposure, workers' compensation, employment-related coverage, proof-of-coverage requests, and claims history.

What insurance covers lost income if my Papa Johns has to close?

Business income coverage may help replace certain lost income and continuing expenses if covered property damage forces the restaurant to close or operate at reduced capacity.

For a pizza franchise, lost income may include carryout sales, delivery sales, online orders, phone orders, and other revenue affected by the interruption.

Coverage depends on what caused the shutdown. For example, lost income following a cyberattack may require cyber liability coverage. A closure caused by an off-premises power, water, gas, or communications outage may require utility services coverage. Policy limits, waiting periods, exclusions, and other conditions may apply.

Building an Insurance Program Around Multiple Locations

If you operate, or plan to operate, several locations, your insurance program should be built with that structure in mind.

That means reviewing how each location is insured, how renewals are handled, how limits apply, how entities are named, how vehicles and drivers are scheduled, how claims are tracked, and how future locations will be added.

If you also own another restaurant or franchise business, Concklin can help review how those locations fit with the insurance already in place.

Claims, Renewals, and Ongoing Support

Insurance should not only be reviewed when a location opens or at the last minute before renewal. It should be managed as the business changes.

Concklin helps with ongoing insurance support, including:

  • Adding new locations

  • Updating property values

  • Reviewing equipment and buildout changes

  • Reviewing vehicle and driver exposure

  • Organizing renewals

  • Reviewing claims questions

  • Updating certificates of insurance

  • Reviewing policy changes

  • Aligning coverage across multiple locations

  • Coordinating coverage across multiple restaurant brands

  • Adjusting coverage as sales, payroll, staffing, delivery, and operations change

For a multi-location franchisee, this ongoing review can help keep the insurance program organized as the business changes.

The Hidden Risk of Third-Party Delivery Services

In today's fast-paced world, third-party delivery services like DoorDash, Uber Eats, Grubhub, Postmates, and Instacart have become essential for restaurants and other businesses. These services offer a convenient way to reach customers, boosting sales and expanding market reach.

However, they also come with hidden risks that many business owners might not be fully aware of. One of the most significant risks is the potential liability for accidents caused by delivery drivers. This is where hired and non-owned auto liability insurance becomes crucial.

Insurance Insights and Risk Management Guidance

Our blog articles help you stay informed and make more confident insurance decisions.

Talk to one of our Insurance Agents


Craig Concklin

Craig Concklin

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Client Resources


Client Portal

The Zywave portal gives Concklin clients access to professionally written insurance, HR, safety, compliance, and risk management resources. Content can be tailored by industry, state, and preference, with email updates available when new resources are added. Contact your Concklin representative with any questions.

Client Advocacy

Independent agents can serve as trusted advisors before and after coverage is bound. If a claim occurs, we can help you understand the process, communicate with the carrier, and gather information needed for the claim. Being in your corner means being there every step of the way, from helping you decide if a claim should be filed to talking with claims adjusters, the wellbeing of our clients is our number one priority.

Cyber Resources

Cyber threats can create serious costs for small businesses, including breach response, forensic work, customer notifications, legal expenses, and reputational damage. Concklin Insurance Agency offers cyber liability insurance, along with resources to help business owners better understand and reduce their cyber risk.

Talk to a Papa Johns Insurance Specialist

Your Papa Johns insurance program should support the restaurant, customer orders, delivery, vehicles, equipment, food inventory, buildouts, business interruption, workplace injury exposure, employment-related claims, renewals, claims, and coverage changes as the business changes.

Concklin Insurance Agency can help you review coverage, complete the quote process, and build an insurance program around your Papa Johns locations.